Terms of service

Terms of Service

Last Updated: October 9, 2026

OVERVIEW

This website is operated by Diorr Luxe. Throughout the site, the terms "we," "us," and "our" refer to Diorr Luxe.

Diorr Luxe offers this website, including all information, products, features, tools, and services available through this site, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service ("Terms"), including additional policies referenced herein.

These Terms apply to all users of our website, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our Services. If you do not agree, you should not use our website or Services.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By using our Services, you represent that you are at least the age of majority in your state or jurisdiction of residence or have obtained the necessary parental or guardian consent.

You agree not to use our products or Services for unlawful or unauthorized purposes.

You must not transmit viruses, malware, or harmful computer code through our website.

A violation of these Terms may result in termination of access to our Services.

SECTION 2 – GENERAL CONDITIONS

Diorr Luxe reserves the right to refuse service to anyone for any lawful reason.

You understand that information transmitted over the internet may pass through multiple networks. Payment information is processed using secure payment technologies.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or Services without our express written permission.

Section headings are provided for convenience and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY OF INFORMATION

We make reasonable efforts to provide accurate and current information on our website.

However, we cannot guarantee that all information, including product descriptions, availability, pricing, and promotional details, will always be completely accurate.

We reserve the right to update or correct website information when necessary.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICING

Product prices and availability are subject to change without notice.

Diorr Luxe reserves the right to modify, suspend, or discontinue products, services, or website features at any time.

We are not responsible for losses arising solely from lawful changes to product availability, services, or pricing, except where otherwise required by applicable law.

SECTION 5 – PRODUCTS AND SERVICES

Diorr Luxe offers fashion apparel, accessories, and other products through our online boutique.

Certain products may be available exclusively online or in limited quantities.

We make reasonable efforts to display product colors, designs, descriptions, and images accurately. However, actual colors may vary depending on device settings, lighting, and screen displays.

We reserve the right to:

  • Limit product quantities.

  • Discontinue products.

  • Update product descriptions and pricing.

  • Restrict sales where legally permitted.

  • Cancel orders when products are unavailable or an order cannot be fulfilled.

Returns, exchanges, and refunds are governed by our posted Refund Policy:

https://diorrluxe.com/policies/refund-policy

Nothing in these Terms limits consumer rights that cannot legally be excluded.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel orders in accordance with applicable law.

We may restrict orders placed under the same customer account, payment method, billing address, or shipping address when reasonably necessary to prevent fraud, unauthorized resale, or other misuse.

If an order is modified or canceled, we may attempt to notify you using the contact information provided at checkout.

Customers agree to provide accurate and complete:

  • Billing information.

  • Shipping addresses.

  • Email addresses.

  • Contact phone numbers.

  • Payment information.

Customers are responsible for promptly updating incorrect or outdated information.

Refunds and cancellations are subject to our Refund Policy and applicable consumer protection laws.

SECTION 7 – SHIPPING AND DELIVERY

Diorr Luxe works with third-party shipping carriers to deliver customer orders.

Shipping and delivery estimates are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by carrier delays, weather, holidays, customs processing, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

If a carrier reports an incomplete or incorrect address, customers may be required to provide updated information to the carrier or Diorr Luxe.

Any additional shipping costs or responsibilities will be handled according to our posted shipping policies and applicable law.

SECTION 8 – OPTIONAL THIRD-PARTY TOOLS

Our website may provide access to third-party tools, applications, payment providers, and other services.

Such services may be governed by separate terms and privacy policies.

We do not control third-party services and are not responsible for their independent practices, except as required by applicable law.

Customers should review the terms of third-party providers before using their services.

SECTION 9 – THIRD-PARTY LINKS

Our website may contain links to third-party websites, services, and social media platforms.

These external websites are not necessarily affiliated with Diorr Luxe.

We do not guarantee the accuracy, availability, or security of third-party content.

Customers access third-party websites at their own discretion and should review the applicable terms and privacy policies.

SECTION 10 – CUSTOMER FEEDBACK AND SUBMISSIONS

Customers may voluntarily submit reviews, feedback, suggestions, photographs, or other content to Diorr Luxe.

By submitting content, you represent that you have the necessary rights to share it and that it does not violate applicable laws or the rights of others.

Unless otherwise agreed, you grant Diorr Luxe a nonexclusive, royalty-free license to use, reproduce, display, and share submitted content for legitimate business purposes, subject to applicable privacy and consumer protection laws.

We reserve the right to remove content that is unlawful, misleading, abusive, defamatory, or otherwise violates these Terms.

SECTION 11 – PERSONAL INFORMATION AND PRIVACY

The collection, processing, storage, and disclosure of personal information through Diorr Luxe are governed by our Privacy Policy.

Privacy Policy:

https://diorrluxe.com/policies/privacy-policy

We use Shopify and other service providers to operate our online store, manage transactions, provide customer support, and communicate with customers.

Customers may have privacy rights depending on their location and applicable law.

SMS marketing information is subject to the additional protections outlined in our Privacy Policy and Section 12 below.

SECTION 12 – SMS MARKETING TERMS AND CONDITIONS

Program Name and Description

Diorr Luxe offers an optional SMS marketing program that allows eligible customers to receive text messages about our boutique, including:

  • Exclusive discounts and promotional offers.

  • New arrivals and product launches.

  • Limited-time sales.

  • Special shopping events and announcements.

  • Abandoned checkout reminders, where separately authorized as required by law.

SMS Consent

By voluntarily providing your mobile phone number and explicitly opting in to Diorr Luxe SMS marketing communications, you consent to receive recurring promotional text messages from Diorr Luxe at the phone number provided.

Messages may be sent using automated technology.

Consent to receive SMS marketing messages is not a condition of purchasing products or services from Diorr Luxe.

Providing a phone number during checkout does not automatically constitute consent to receive promotional SMS messages.

SMS marketing enrollment requires the appropriate affirmative consent.

Message Frequency

Message frequency varies depending on promotional campaigns, new product releases, and marketing activities.

Diorr Luxe does not guarantee a specific number of promotional messages.

Message and Data Rates

Message and data rates may apply.

Your wireless carrier may charge fees according to your mobile service plan.

Diorr Luxe is not responsible for carrier-imposed messaging or data charges.

SMS Opt-Out

You may unsubscribe from Diorr Luxe promotional text messages at any time by replying:

STOP

After submitting an unsubscribe request, you may receive a final confirmation text acknowledging that your request has been processed.

You will no longer receive promotional SMS messages from the applicable messaging program unless you subsequently provide new consent.

You may also request assistance with unsubscribing by contacting:

admin@diorrluxe.com

SMS Customer Support

For assistance with our SMS messaging program, reply:

HELP

Where supported, you will receive information about the program and available support options.

You may also contact:

Email: admin@diorrluxe.com

Website: https://diorrluxe.com

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery depends on carrier availability, network conditions, and device compatibility.

SMS Privacy and Data Protection

Diorr Luxe respects the privacy of SMS subscribers.

Mobile information, including phone numbers and SMS opt-in consent data, will not be sold, rented, or shared with third parties or affiliates for their independent marketing or promotional purposes.

We may share information with Shopify, contracted messaging service providers, and telecommunications carriers as necessary to deliver and administer our SMS communications.

Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing purposes.

Customers can learn more about how their information is collected, processed, stored, and protected by reviewing our Privacy Policy:

https://diorrluxe.com/policies/privacy-policy

Eligibility and Program Changes

SMS marketing participation is available to eligible subscribers in supported locations.

Diorr Luxe reserves the right to modify or discontinue its SMS marketing program, subject to applicable legal requirements.

Diorr Luxe will honor valid unsubscribe requests and applicable consent requirements.

SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to:

  • Product descriptions.

  • Pricing and promotions.

  • Shipping costs.

  • Product availability.

  • Delivery estimates.

We reserve the right to correct errors and update information when necessary.

We may cancel or adjust affected orders in accordance with applicable laws and our published policies.

If an order is canceled after payment, any refund due will be processed according to applicable law.

SECTION 14 – PROHIBITED USES

Customers may not use our website or Services to:

  • Engage in illegal activities.

  • Infringe intellectual property rights.

  • Harass, threaten, or discriminate against others.

  • Submit fraudulent or misleading information.

  • Transmit malware or harmful code.

  • Attempt unauthorized access to our systems.

  • Collect personal information about others without authorization.

  • Interfere with website security.

  • Engage in spam, phishing, or other abusive online activities.

We reserve the right to restrict access when these Terms are violated.

SECTION 15 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Diorr Luxe strives to provide a reliable shopping experience but does not guarantee uninterrupted website availability or error-free operation.

To the extent permitted by applicable law, our website and Services are provided on an "as is" and "as available" basis.

We disclaim implied warranties only to the extent such disclaimers are legally permitted.

To the maximum extent permitted by applicable law, Diorr Luxe and its authorized representatives will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or Services.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

SECTION 16 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Diorr Luxe and its authorized representatives against third-party claims arising from your unlawful use of our Services, violation of these Terms, or infringement of another party's rights.

This provision does not limit rights or protections that cannot legally be waived.

SECTION 17 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect to the extent permitted by applicable law.

SECTION 18 – TERMINATION

These Terms remain effective unless terminated by either you or Diorr Luxe.

You may discontinue using our Services at any time.

We may suspend or terminate access when a customer violates these Terms or applicable laws.

Obligations arising before termination may continue where legally appropriate.

SECTION 19 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Refund Policy, and other policies expressly incorporated by reference, constitute the agreement governing use of our website and Services.

They supersede previous versions to the extent permitted by applicable law.

Any failure by Diorr Luxe to enforce a provision does not constitute a waiver of the right to enforce it later.

SECTION 20 – GOVERNING LAW

These Terms are governed by the applicable laws of the State of Florida, United States, without regard to conflict-of-law rules, except where mandatory consumer protection laws provide otherwise.

Nothing in these Terms deprives consumers of protections available under applicable law.

SECTION 21 – CHANGES TO TERMS OF SERVICE

Diorr Luxe may revise these Terms periodically to reflect changes in our business operations, website features, services, or legal requirements.

Updated Terms will be posted on our website with a revised "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent before material changes become effective.

Your continued use of our Services after changes take effect constitutes acceptance to the extent permitted by applicable law.

SECTION 22 – CONTACT INFORMATION

For questions about our Terms of Service, orders, privacy practices, or SMS messaging program, please contact:

Diorr Luxe

Email: admin@diorrluxe.com

Website: https://diorrluxe.com

Business Location: Jacksonville, Florida, United States

Privacy Policy: https://diorrluxe.com/policies/privacy-policy

Terms of Service: https://diorrluxe.com/policies/terms-of-service

Refund Policy: https://diorrluxe.com/policies/refund-policy

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